Privacy Policy
This Privacy Policy covers information SciGrads collects from users and visitors of www.scigrads.com and related services. SciGrads respects your right to privacy and is committed to protecting your privacy including securely handling your personal information.
This Privacy Policy sets out details of the information that we may collect from you and how we may use that information.
By using our services and agreeing to this Privacy Policy, you are consenting to the collection, use, disclosure and other handling of your information as described below.
If you live in European Economic Area, the Controller of your personal data is Science Media Group (owner and operator of SciGrads) with its principal place of business at Science Media Group, Level 1, Edward Pavilion, Royal Albert Dock, Liverpool L3 4AF, United Kingdom.
1. Information we collect from you
When you visit our website, we may collect or ask you to provide certain information to create an account, use a service etc. in a variety of ways. This information may include: personal Information represent any information that identifies you such as name, date of birth, ID number, email address and CV.
Information Provided/Submitted by You
– contact details, such as name, address, email address and phone number
– shipping address and billing address including credit card and payment
Information We Get From Your Use of Our Services
– information from third parties
– automatically collected information
– cookies and similar technologies (i.e Google Analytics)
– devices (i.e. IP Address)
– logs
– location information
– online Analytics Providers (i.e. Google Analytics)
– advertising Technology Providers
– Do Not Track Disclosure
2. How we use your personal information
SciGrads may use your personal information to:
– create and manage your account when you register, use or purchase our
service;
– verify your identity and accessibility to our service
– provide you with technical and customer support
– communicate with you and manage your service participation
– evaluate and improve the quality of our products, services and websites
– provide you with a customised experience when you visit our website
– provide our service
– enforce our legal rights or comply with legal requirements
– we will ask for your consent before using information for a purpose other
than those that are set out in this Privacy Policy
3. What legal basis do we rely on to process your Personal
Information?
Consent
When you receive our promotional material or when you link your SciGrads
account to your social network account, you consent that your Personal
Information will be processed by us and we rely on this consent. You have the
right to withdraw consent at any time. We will stop to process data after
consent is withdrawn, where consent is the only legal basis for processing.
When you fulfill a contract
SciGrads will also process your personal information when we need to fulfill a
contract with you.
Legitimate Interest
SciGrads also processes your data when it is in our legitimate interests to do
this and when these interests are not overridden by your data protection
rights.
Our legitimate interests include:
– ensuring the security and integrity of our Services and in ensuring that
our websites and apps operate effectively
– selling and supplying goods and services to our customers
– protecting customers, employees and other individuals and maintaining
their safety, health and welfare
– promoting, marketing and advertising our products and services
– sending promotional communications which are relevant and tailored to
individual customers
– understanding our customers’ behaviour, activities, preferences, and needs
– improving existing products and services and developing new products and
services
– handling customer contacts, queries, complaints or disputes
– fulfilling our duties to our customers, colleagues, shareholders and other
stakeholders.
The processing is necessary because of a legal obligation that
applies:
SciGrads may process your data to comply with our legal and regulatory obligations such as preventing, investigating and detecting crime, fraud or anti-social behaviour and prosecuting offenders, including working with law enforcement agencies. Your data may be processed in order to satisfy the applicable law or enforceable governmental request.
4. Your Rights
Whenever you use our services, we strive to provide you with access to your personal information that we process. Moreover, you can update it if they are not correct or to delete it or removed from our system – unless we are obliged to keep that information for legitimate business or legal purposes.
Moreover, you have additional rights such as to restrict the processing of your personal data in certain ways, to obtain a copy of your personal information in a commonly used electronic forms, to object to certain processing of your personal information by us including to opt out of any marketing communications that we may send you and to ask for your data to be made portable.
If you wish to exercise any of the above rights, please contact us using the contact details set out below. For the protection of your privacy and security, our Data Protection Officer (DPO) shall take every reasonable step to ensure that your identity is verified before granting access, or rectification, or deletion.
5. Accessing and deleting your Personal Information
When you create an account and log-in to your ‘My Account’ area, it is protected by your password and may only be accessed by you. You can manage the content and information in your Account at any time, by logging in to your “My Account” area. You are responsible for keeping this password confidential. We ask you not to share this password with anyone.
Please note that SciGrads reserves the right to remove from our database, information which includes any content that we consider to be illegal or offensive. We will respect the choices you make to limit sharing or visibility settings in your “My Account”.
You can deactivate or delete your account at any time, make your profile anonymous or choose to not make your profile searchable. To deactivate, please go to your “My Account”.
However, if you would like to permanently delete your account, you can send an email to our Data Protection Officer (see below) with the subject line “Permanently delete my information and account”. Please do not forget to tell us who you are.
6. Who do we share your Personal Information with?
We do not share personal information with companies, organisations and individuals outside of SciGrads unless one of the following requirements is met.
We will share personal information with companies, organisations or individuals outside of SciGrads only if we have your consent to do so, for:
– external processing: we will provide personal information to our
sub-processors based on our instructions and in compliance with our Privacy
Policy and any other appropriate security measures.
– legal reasons: we will share personal information with companies,
organisations or individuals outside of SciGrads if we have a good faith belief
that access, use, preservation or disclosure of the information is reasonably
necessary to adhere to local law.
SciGrads may share your personal information with hosting providers,
analytic platforms and email service providers.
7. Storage of Information and International Transfers
All Personal Information which you supply to us is generally stored and kept on our secure servers inside the European Economic Area.
However, due to the nature of our global business and the technologies required, your Personal Information may be transferred to our approved third party service providers, subcontractors and partners outside the EEA, in countries where there may be a lower legal level of data protection. In such situations, we have put in place technical and security measures to prevent the loss or unauthorised access of your personal information including transfer the minimum amount of data necessary, anonymise it where possible and enter legal contracts to aim to ensure these third parties handle your Personal Information in accordance with this Privacy Policy and the European levels of data protection. However, whilst we have used our best efforts to ensure the security of your information, please be aware that we cannot guarantee the security of information transmitted over the Internet.
8. Managing your Personal Information
We retain your information as long as your account is active or as needed to provide your services or we have an ongoing legitimate business need to do so. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. We store your information as long as is necessary for the purpose for which we have collected it. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if it is possible (e.g. your personal information is stored for backup archives) then will securely store your personal information and isolate it from any further processing until the deletion/erasure is possible.
9. How we protect your personal information
SciGrads has taken appropriate technical and organisational measures to protect your data from misuse, unauthorised or unlawful access, alteration, loss, damage or destruction. These measures include:
Physical safeguards with locked doors and file cabinets and controlled access to our facilities and secure destruction.
Technology safeguards like use of anti-virus and protection software, data encryption and monitoring of our systems and data centers so to comply with our Information security policy including periodically review our information collection, storage and processing practices, including physical security measures; organisational safeguards like awareness and training on security and privacy to make sure employees understand the importance and measures to protect your data.
10. Third Party Links and Services
The Services may contain links to third-party websites, applications and services, including social media services, as well as embedded images or other third-party content and features. Your use of these features may result in the collection, processing or sharing of information about you, depending on the feature. We are not responsible for the content, features, security or practices of any third parties. We do not vet, endorse, or make any representations about third parties or their websites, applications or services. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy.
11. Children and minors
SciGrads’ site is not directed to, nor we do knowingly collect information from children under the age of eighteen (18).
12. Contact Us
If you have any requests, questions, comments, or concerns regarding our Privacy Policy, please write to us:
Science Media Group
Level 1, Edward Pavilion
Royal Albert Dock
Liverpool
L3 4AF
United Kingdom
or email us at:
for the attention of the Data Protection Officer.
If you are unhappy with our processing of your personal data, you have the right to complain to the Information Commissioner’s Office (ICO) at any time. The ICO’s contact details are available here: https://ico.org.uk/concerns. We would, however, appreciate the chance to deal with any concerns before you approach the ICO, so please contact the Data Protection Officer by email in the first instance.
13. Changes to this Policy
We may update or amend our Privacy Policy from time to time to comply with the law or to meet our changing business requirements. Please review the changes carefully. We will post any privacy policy changes on this page and, if the changes are significant, we will take appropriate measures to inform you, consistent with the significance of the changes we make. By continuing to access the Website and using the Services, your access and use will be subject to those updates and amendments.